Axiom Connected LLC and/or our subsidiaries and affiliates
(collectively, "Axiom Connected", "us", "our", or
"we") are committed to user privacy. We understand that you care
about how your personal information is used and shared, and we take your
collected, used and disclosed by Axiom Connected when you (A) visit an Axiom
Connected owned website, including, but not limited to axiomconnected.com
(collectively, the “Websites"), (B) access or use the Iungo portal, (C)
join our marketing campaigns and promotions, (D) receive our emails, or (E)
fill out any survey or questionnaire or otherwise engage in any communications or
interactions with us online and in some offline circumstances. Together, the
Website, the Iungo portal, our marketing campaigns and promotions, our emails,
and the services and products provided through each are collectively referred
Please read this policy carefully to understand our policies and
practices regarding your information and how we treat it.
websites, applications and services maintained by third parties, including but
not limited to Facebook, LinkedIn, Twitter, Pinterest, and YouTube (“Third
Party Services”), which we do not own or control, even if you access them
through our Platform. We encourage you to carefully review the privacy policies
of any Third Party Services you access, so that you know how they will use your
our clients, such as consumers visiting one of our client-labeled websites,
mobile applications, online portals, or other platforms. For more information about how your personal
information may be used in connection with those products and services, please
time to time, so you are aware of its terms. We will note the last updated date
Policy. Your continued use of the Platform
following posting of changes constitutes your acceptance of such changes.
European individuals can
view important additional information in the section below titled “Notice to
Personal Information we may collect from you includes:
Contact information, such as name, mailing address, email address, and phone
information, such as your company, job title, or business
· Account information, such as the username and password you create when registering
for an account on the Platform.
· Preferences, such as your marketing or communication preferences.
· Communications, including information associated with your inquiries to us and
any feedback you provide when you communicate with us.
information, such as subscription details, transaction
history, billing information, and other information connected with your
purchase and use of the Platform.
· Device information, such as computer IP address, mobile device IP Address,
computer and mobile operating system, mobile device ID, operating system type
and version number, wireless carrier, manufacturer and model, browser type,
screen resolution, and general location information such as city, state, or
information, such as a unique online identifier and
related site information.
· Online activity
information, such as the website address, if any, that
linked you to our Website or to which you visit after leaving our Website,
pages or screens you viewed, how long you spent on a page or screen, navigation
paths between pages or screens, information about your activity on a page or
screen, access times, and duration of access
· Other personal
volunteered by you during registration
processes, entered into our system when using the Platform, or as otherwise
Unless we specifically
request it, we ask that you not provide us with any sensitive personal
information (e.g., information related to racial or ethnic origin, political
opinions, religion or other beliefs, health, biometrics or genetic
characteristics, criminal background or trade union membership) on or through
the Platform or otherwise to us.
We may collect personal information in the following ways:
Personal Information You Provide. We will collect the personal information you provide to us,
such as in the following scenarios:
• Information you
provide when you communicate with. If you contact us by
phone, email, live chat, Contact Us form, social media, or by some other means
(either through our Platform or through Third Party Services), we may keep a
record of your contact information and correspondence for later reference to
help improve our Platform to you.
• Information you
provide by filling out forms or registering an account on our Platform. This includes information provided at the time of registering
to use our Platform, subscribing to or ordering any Platform, posting material
and/or user contributions, or requesting further services or assistance.
• Information uploaded
and/or generated by you through the Platform.
This includes transaction-related information, such as your contract and
product terms, claim details, service appointments and maintenance items.
Third Party Services.
We may receive or collect personal information about you from
third parties, such as:
• Third Party Services. Our Platform may
provide integrations with or contain links to Third Party Services. If you link
to any Third Party Services from our Platform (such as when you connect a Third
Party Service to create an account on the Platform), we may collect some
information about your use of the Third Party Service. We will only be able to
collect the information if you've authorized the Third Party Service to provide
us with that information or if you've made the information public.
Additionally, if you mention us through your Third Party Service, we may
collect information and content related to your comment that is publicly
available. If you wish to limit the information available to us, you should be
sure to manage the privacy settings of your Third Party Services. One thing we
will never store is your Third Party Services password. • Service Providers and Business Partners. We may collect personal information about you from our service
providers and business partners, such as car dealerships, vehicle service
providers, data licensors, public sources, and advertising partners. • Referrals. Users of the Platform may have the opportunity
to invite colleagues or other contacts to the Platform and share their contact
information with us. Please do not
provide us with someone else’s contact information unless you have their
permission to do so.
Personal Information Collected Automatically. We, our service providers, and our business partners may
automatically collect information about you, your computer or mobile device and
your activity over time on our Platform and other sites and online
services. For example, whenever you
interact with our Websites, we may automatically receive and record information
on our server logs from your browser including the device information, “cookie”
information, and online activity information described above.
technologies to facilitate some of the automatic data collection described
above, such as:
• Cookies. "Cookies" are identifiers (text files) we store on
your local browser or hard drive of your computer or mobile device that allow
us to recognize your browser, store information or settings in your browser, or
provide us with certain information, such as how and when pages in our Websites
are visited and by how many people. You may be able to change the preferences
on your browser to prevent or limit your computer or other device's acceptance
of cookies, but if you do this you may be unable to access and/or use certain
parts or features of our Platform. Unless you have adjusted your browser
direct your browser to our Websites. For more information, see our Cookie
Policy.• Other technologies
such as “log files,” "pixel tags" or "web beacons". When you access our Platform, our servers automatically record
information sent from your browser, which may include the device information,
“cookie” information, and online activity information described above (such as
your web request, IP address, domain names, referring Uniform Resource Locator,
browser type, browser language, and operating system; the date and time of your
request and access; and cookies that may uniquely identify your browser). We
may combine personal information collected automatically with other personal
information we have collected about you in a manner that enables us to trace
this information to an individual user. In addition, pages of our Websites and
our e-mails may contain small electronic files known as web beacons (also
referred to as “clear gifs,” “pixel tags,” or “single-pixel gifs”) that permit
us, for example, to count users who have visited those pages or opened an
e-mail and for other related statistics (for example, recording the popularity
of certain Website content and verifying system and server integrity).
alone or in conjunction with web beacons or other tracking technologies to
collect personal information about you when you use our Platform and about your
online activities over time and across different websites and other online
We use personal information that we collect from and/or about
you for the following purposes and as otherwise described in this Privacy
Policy or at the time of collection.
To Provide the Platform. We may use your
personal information to:
• provide and operate
the Platform and our business;
• monitor and improve
your experience on the Platform and allow you to review our products and
services; • create and maintain
your account or profile or register for the Platform;
• review and respond to
• provide you with
customer support and respond to your inquiries;
• communicate with you
about the Platform and send you notices about your account, which may include
expiration and renewal notices;
• provide content and
other products and services that you request;
• process your
transactions, send you invoices, and monitor your subscriptions; and
• enable security
features of the Platform, such as by sending you sending you text messages to
authenticate or verify your account and remembering devices from which you have
previously logged in.
Research and Development.
We may use your personal information for research and development and
analytical purposes, which may include generating and analyzing statistics
about your use of the Platform for performance improvements, research, testing,
developing new features, functionality, providing services, and other business
purposes. As part of these activities, we may create aggregated, de-identified,
or other anonymous data from personal information we collect. We transform personal
information into anonymous data by removing information that makes the data
personally identifiable to you. We may use this anonymous data and share it
with third parties for our business purposes, including to analyze and improve
the Platform and promote our business.
For Compliance, Fraud Prevention, and Safety. We may use your
personal information and disclose it to law enforcement, government
authorities, and private parties as we believe necessary or appropriate to: (a)
maintain the safety, security, and integrity of our Platform, products and
services, business, databases and other technology assets; (b) protect our,
your or others’ rights, privacy, safety or property (including by making and
defending legal claims); (c) audit our internal processes for compliance with
legal and contractual requirements and internal policies; (d) enforce the terms
and conditions that govern the Platform; and (e) prevent, identify, investigate
and deter suspicious, fraudulent, harmful, unauthorized, unethical or illegal
activity, including cyberattacks and identity theft.
Interest-Based Advertising. We may work with Third Party Services and
advertising partners to help us advertise our business and to display ads on
technologies over time across our Platform and other sites and services or your
interaction with our emails, and use that information to serve ads that they
think will interest you or to use hashed customer lists that we share with them
to deliver ads to you and to similar users on their platforms. You can learn
more about your choices for limiting interest-based advertising in the “Your
Choices” section below.
Direct Marketing. We may use your personal information to send
you Axiom Connected-related marketing information, service recommendations and
other non-transactional communications about us and our affiliates and
partners, including information about our Platform, promotions or events. You
may opt-out of our marketing communications as described in the “Your Choices”
To Comply with Laws and Regulations. We may use your personal information as we believe necessary
or appropriate to comply with applicable laws, lawful requests, and legal
process, such as to respond to subpoenas or requests from government
With Your Consent. In some cases we may
specifically ask you for your consent to collect, use, or share your personal
information, such as when required by law.
We may disclose personal information as described in this
• To contractors,
service providers, and other third parties we use to support our business. We may share personal information with companies and
individuals that perform services on our behalf or help us run our business,
including companies that provide website development, hosting, payment
processing, billing services, database management, website analytics,
marketing, and other services.
• To business
transaction participants. We may share
personal information to a buyer, successor, potential buyer, or other third
parties in connection with any business transaction (or potential transaction)
involving a merger, divestiture, restructuring, reorganization, dissolution or
other sale or transfer of all or any portion of Axiom Connected’s assets,
whether as a going concern or as part of bankruptcy, liquidation or similar
• To Authorities, Law
Enforcement, and Third Parties. We may disclose
personal information to comply with any court order, law or legal process,
including to respond to any government or regulatory request. We may disclose
your personal information when we believe disclosure is appropriate to comply
with the law or respond to a court order or subpoena; to prevent or investigate
a possible crime, such as fraud or identity theft; or for the compliance and
protection purposes described above in the section titled “How We Use Personal
Information” (including exchanging information with other companies and
organizations for the purposes of fraud protection and credit risk reduction).
We reserve the right to report to appropriate law enforcement, governmental
authorities and other third parties any activities that we, in good faith,
believe to be harmful or unlawful, with or without providing notice to you.
• Professional Advisors. We may share your
personal information with persons, companies, or professional firms providing
Axiom Connected with advice and consulting in accounting, administrative,
legal, tax, financial, debt collection, and other matters.
• Related Companies. We may share your personal information with our subsidiaries
and affiliates in connection with the Platform and our business. • Advertising Partners. We may also share personal information collected about you
with third parties who we partner with for advertising campaigns, contests,
special offers, or other events or activities in connection with our Platform. These advertising partners may collect
information about your activity on the Platform and other online services to
help us advertise our products and services.
We will not otherwise distribute, sell, rent, transfer, or
otherwise disclose your Personal Information to any third party, except as
We retain your personal information and information stored and
collected through our Platform for as long as we have a business or tax need,
to satisfy any legal, accounting, or reporting requirements, to establish and
defend legal claims, for fraud prevention purposes, or as applicable laws,
regulations, or government orders require.
To determine the appropriate retention period for personal
information, we consider the amount, nature, and sensitivity of the personal
information, the potential risk of harm from unauthorized use or disclosure of
your personal information, the purposes for which we process your personal
information and whether we can achieve those purposes through other means, and
the applicable legal requirements.
We take your privacy seriously. Therefore, we use reasonable
efforts to take several security measures to help keep your personal information
safe, including procedural and technological measures. Please be aware that,
although we endeavor to provide reasonable security for information we process
and maintain, no security system can prevent all potential security breaches
and no method of transmission over the internet, or method of electronic
storage, is fully secure. Therefore, we cannot guarantee the absolute security
of the information that we collect.
In this section, we describe the rights and choices available to
Managing Your Account Information.
If you have created an account, you can access, review, correct,
edit, or remove your account personal information and related content by
logging into the Platform and visiting your account profile page. Please note,
deactivating your account may not permanently delete, erase or remove your
personal information, and such personal information may still be stored by us
unless you also contact us regarding your request to remove, delete or erase
Accessing, Correcting, or Deleting Your Personal Information. You may also send us an e-mail at firstname.lastname@example.org or mail to us at 8651 Hwy N Suite 201, Lake Saint Louis, MO
63367, to request access to, correct or delete any personal information that
you have provided to us. Please include your name and any other identifiable
information necessary, so that we may locate your information. Under certain
privacy laws you may have a right to access your personal information that we
hold about you, however, your rights to access your personal information are
not absolute. We may decline to process requests that are unreasonably repetitive
or systematic, require disproportionate technical effort, jeopardize the
privacy of others, or would be extremely impractical. In addition, we may not
accommodate a request to access or change information if we believe the change
would violate any law or legal requirement or cause the information to be
incorrect. If we deny your request for access to, or refuse a request to
correct personal information, we shall explain why. For your information,
removal of your personal information may impact our ability to provide you or
your ability to use our Platform.
Opt-Out of Direct Marketing Emails.If we have sent you a promotional e-mail, you may unsubscribe
via the method provided in the email communication or you may send us a return
e-mail asking to be omitted from future e-mail distributions.
. Most browsers let you remove and/or stop
accepting cookies from the websites you visit. To do this, follow the
instructions in your browser’s settings. Many browsers accept cookies by
default until you change your settings. If you do not accept cookies, however,
you may not be able to use all functionality of the Platform and our Website
may not work properly. For more information about cookies, including how to see
what cookies have been set on your browser and how to manage and delete them,
visit www.allaboutcookies.org. You may also
. You can limit the use of your information for
interest-based advertising by blocking third-party cookies in your browser
settings, using browser plug-ins/extensions, and/or using your mobile device
settings to limit the use of the advertising ID associated with your mobile
device. You can also opt out of
interest-based ads from companies participating in the following industry
opt-out programs by visiting the linked websites: the Network Advertising
Initiative (http://www.networkadvertising.org/managing/opt_out.asp), the
European Interactive Digital Advertising Alliance
(http://www.youronlinechoices.eu/), and the Digital Advertising Alliance
(optout.aboutads.info). The opt-out
preferences described here must be set on each device and/or browser for which
you want them to apply. Please note that
we also may work with companies that offer their own opt-out mechanisms or do
not participate in the opt-out mechanisms described above, so even after opting-out,
you may still receive some cookies and interest-based ads from other
companies. If you opt-out of
interest-based advertisements, you will still see advertisements online but
they may be less relevant to you.
Do Not Track. Some browsers may be configured to send “Do
Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track”
or similar signals. To find out more
about “Do Not Track,” please visit http://www.allaboutdnt.com.
Declining to Provide Information
. We need to collect personal information to provide certain
services. If you do not provide the
information requested, we may not be able to provide those services.
Under California Civil Code sections 1798.83-1798.84, California
residents who have an established business relationship with Axiom Connected
are entitled to opt-out of the sharing of their personal information with third
parties for their direct marketing purposes.
If you are a California resident and would like to submit such a
request, please submit your request in writing to the email address or postal address
listed in the section below titled “Contact Information” and include “Shine the
Light” in the subject line. The request
must include your name, street address, city, state, and ZIP code and an
attestation that you are a California resident.
We are not responsible for requests that are not labeled or sent
properly, or that do not have complete information.
Axiom Connected is headquartered in the United States, and we
have affiliates and service providers in the United States and other
countries. Your personal information may
be collected, used, and stored in the United States or other locations outside
of your home country. Privacy laws in
the locations where we handle your personal information may not be as
protective as the privacy laws in your home country. By providing your personal information, where
applicable law permits, you hereby specifically and expressly consent to such
transfer and processing and the collection, use, and disclosure set forth
herein or in any applicable terms of service.
European users may view the section below titled “Notice to
European Users” for additional information.
The Platform may contain links to Third Party Services. These
links are not an endorsement of, or representation that we are affiliated with,
any third party. In addition, our content may be included on web pages or
online services that are not associated with us. We do not control third party
websites or online services, and we are not responsible for their actions.
Other websites and services follow different rules regarding the collection,
use and sharing of your personal information.
We are committed to protecting the privacy of children and encourage
parents and guardians to take an active role in their children’s online
activities and interests. Our Platform is not directed to children or designed
to attract them. You must be at least 16 years of age to use our Platform. We
do not knowingly collect, use, or disclose personal information about users
that are under 16 years of age.
The information provided in this section applies only to
individuals in the European Union, the European Economic Area, and the United
Kingdom (collectively, “Europe”).
Except as otherwise specified, references to “personal
by European data protection legislation.
The controller of your personal information
legislation is Axiom Connected LLC, 8651 Hwy N Suite 201, Lake Saint Louis, MO
63367, United States of America.
legal bases of our processing of your personal information as described in this
context in which we process it. However, the legal bases we typically
rely on are set out in the table below. We rely on our legitimate
interests as our legal basis only where those interests are not overridden by
the impact on you (unless we have your consent or our processing is otherwise
required or permitted by law). If you have questions about the legal basis of
how we process your personal information, please contact us using the contact
Processing Purpose (as described above in the
“How We Use Personal Information” section above)
Provide the Platform
is necessary to perform the contract governing our operation of the Platform,
or to take steps that you request prior to engaging our services. Where
we cannot process your personal data as required to operate the Platform on the
grounds of contractual necessity, we process your personal information for this
purpose based on our legitimate interest in providing you with the products or
services you access and request.
is based on our legitimate interests in performing research and development as
Compliance, Fraud Prevention, and Safety
is necessary to comply with our legal obligations or based on our legitimate
interests in protecting our or others’ rights, privacy, safety, or property.
is based on your consent where that consent is required by applicable law.
Where we rely on your consent you have the right to withdraw it any time in the
manner indicated when you consent or in the Platform.
is based on your consent where that consent is required by applicable law. Where such consent is not required by
applicable law, we process your personal information for these purposes based
on our legitimate interests in promoting our business and showing you tailored
Comply with Laws and Regulations
necessary to comply with our legal obligations.
is based on your consent. Where we rely on your consent you have the right
to withdraw it any time in the manner indicated when you consent or in the Platform.
Use for New Purposes. We may use your
permitted by law and the reason is compatible with the purpose for which we
collected it. If we need to use your personal information for an
unrelated purpose, we will notify you and explain the applicable legal
Your Rights. European data
protection laws give you certain rights regarding your personal
information. You may ask us to take the following actions in relation to
your personal information that we hold:
• Access. Provide
you with information about our processing of your personal information and give
you access to your personal information.
• Correct. Update or
correct inaccuracies in your personal information.
• Delete. Delete
your personal information.
• Transfer. Transfer
a machine-readable copy of your personal information to you or a third party of
• Restrict. Restrict
the processing of your personal information.
• Object. Object to
our reliance on our legitimate interests as the basis of our processing of your
personal information that impacts your rights.
You may submit these requests by contacting us using the contact
information listed below. We may request specific information from you to help
us confirm your identity and process your request. Applicable law may require
or permit us to decline your request. If we decline your request, we will tell
you why, subject to legal restrictions. If you would like to submit a
complaint about our use of your personal information or our response to your
requests regarding your personal information, you may contact us or submit a
complaint to the data protection regulator in your jurisdiction. You can
find your data protection regulator here.
Transfer. If we transfer your personal information to
a country outside of Europe such that we are required to apply additional
safeguards to your personal information under European data protection laws, we
will do so. Please contact us at email@example.com for further
information about any such transfers or the specific safeguards applied.
privacy practices, make a complaint, or to exercise any of your rights under
to us at 8651 Hwy N Suite 201, Lake Saint Louis, MO 63367.