Direct-to-Consumer VSC administrator wanted to provide a full-scale transparent, customer-centric, connected car experience after-the-sale

Our client was seeking to offer a subscription-style vehicle service contract option to their existing product portfolio as well as a platform that can deliver both product types in digital format, reduce the cost of acquisition via an e-commerce buy flow, increase consumer engagement, and enable a digital First Notice of Loss process.

A hefty list of goals required a partnership with a third party administrator offering subscription-based protection products. The solution incorporated the Axiom Connected iungo portal specifically designed as a policy system to deliver and manage subscription products.

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